Yes, we offer free delivery across the United Kingdom on all orders.

Yes, you can track your shipment using the number you receive in your email when you place your order. You can track your order here.

Orders placed by 2 pm GMT(London time zone) will be processed the same business day. The moment you place your order you will receive an email with all important information such as your order number. It usually takes 1-2 business days to process an order.

Orders are processed within 1–2 business days. Once shipped, the transit time for deliveries within the United Kingdom is approximately 5–7 business days. Delivery times may vary depending on your location and proximity to major cities.

We offer a 30-day return policy. If you are not completely satisfied with your purchase, you may return the item within 30 days of receiving it. Please ensure the product is in its original condition and packaging. To initiate a return, contact our customer service team through the Contact Us page for assistance.

For more details, we invite you to visit our Return Policy page to review the complete guidelines.

If you need to return or exchange an item, simply contact our customer service team via the Contact Us page. Please provide your order number and details about the item(s) in question. We’ll guide you through the process step by step to make it as seamless as possible.

If you have questions or need additional support, don’t hesitate to reach out to us. Visit our Contact Us page, and our dedicated customer service team will be happy to assist you.

Giviny is proudly operated by 21012 limited, a company based in the United Kingdom.